Vadas International commits to customers with over 90 days quality guarantee period, during which customers with doubts of the Vadas's goods quality shall comply with our RMA process in order for us to provide you with timely solutions.
1. Sales invoices and packing lists in order for us to obtain the detailed information of the relevant goods from our quality control database.
2. Sending us failure reports by e-mail or fax for us to contact with the correspondent vendors for quality problems consultation and eliminate potential risks.
Customers can also download the following RMA Application Form, fill it out and send it back for us to quickly grasp the detailed information of returns, and provide timely follow-up solutions to quality problems.
As an independent distributor of electronic components certified by ISO9001:2008, Vadas International will keep real and detailed records for all return/inspection processes, implement relevant "Unqualified Goods Reports" and "Corrective and Preventive Reports" procedures, and archive internal control documents to prevent similar incidents from further happening.
